Privacy policy

This privacy policy describes how we use, collect and share your personal information when you visit our store or make a purchase from our store.

 

Personal information we collect 

When you vist our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed at your device. Additionally, as you browse through our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site and information about how you interact with our website. We refer to this automatically-collected information as 'Device information' 

We collect 'Device information' using the following techniques:

- 'Cookies' are data files that are placed on your device or computer and often include an anonymous  unique identifier.

- 'Log files' track actions occurring on the site and collect data including your IP address. browser type. internet service provider, referring and exit pages and date/time stamps

- 'Web beacons' 'tags' and 'pixels' are electronic files used to record information about how you browse our website.

 

Additionally when you make a purchase or attempt to make a purchase through our website, we collect certain information from you. Including your name, billing address, shipping address, payment information, e-mail address and phone number. We refer to this information as 'Order information'.

 

When we talk about 'Personal information' in this privacy policy, we are talking about both 'Device information' and 'Order information'.

 

How do we use your personal information?

We use the order information that we collect generally to fulfill any orders placed on our website(including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally with use this order information to:

- Communicate with you.

- Screen our orders for potential risk or fraud.

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products.

 

We use the device information that we collect to help us to screen for potential risk and fraud and more generally to improve and optimize the use of our website. For example, by generating analytics how our customers browse and interact with our website and to asses the succes of our marketing and advertising campaigns.

 

Sharing your personal information

We share your personal information with third parties to help us use your personal information. We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

 

Behavioral advertising 

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be an interest to you.

 

Do not track

Please note that we do not alter our websites's data collection and use practices when we see a ''do not track'' signal from your computer.

 

Data Retention

When you place an order at our website, we will maintain your order information for our records unless or until you ask us to delete this information.

 

Your rights

If you are a European resident, you have the right to acces personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like te exercise this right, please contact us through the contact information below.

 

Additionally if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you(for example if you make an order on our website), or otherwise to pursue our legitimate business interests listed above. Additionally please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

Changes in our privacy policy 

We may update this privacy policy from time to time in order to reflect. For example changes to our practices or other operational, legal or regulatory reasons.

Contact us

For more information about our privacy policy, if you have questions or you would like to make a complaint. Please contact us at: support@fromstrangerstolovers.com